512 Lawrence Avenue, Ellwood City, PA | 724-758-7966

Our Terms & Conditions

PAYMENTS:

All payments are due prior to or upon pickup. All invoices incur a 3% finance charge per 30 days overdue. Check and Cash are accepted! All major Credit Cards are accepted and will incur a 2% transaction fee on purchases over $1,000. NO PERSONAL CHECKS.

REGARDING PROOFS:

Please examine our proof critically. We are human and do make mistakes. Please check names, numbers, spellings, punctuation, and other general layout items. We need your help to do the job correctly the first time and save you the expense of reprinting a job due to an error that you fail to correct now.

DEPOSIT REQUIREMENTS:

Custom Silkscreen Orders of 12+ must submit a half down deposit when size order is submitted to ensure due date is reached.
Small Custom Orders Less than 12 shirts shall pay in full at time of order – no exceptions!
Organizations submitting a Purchase Order through a school or other affiliation shall not require deposit but must supply PO at time of order to VSGA.

RETURN POLICY:

Approved Orders:Once orders are approved size counts can be added to but not cancelled. Any approved orders that are cancelled will relinquish the 1/2 down deposit which is not refundable or transferable.

Custom apparel:It is extremely important that you review and approve custom monogram, text, artwork or imagery. Venezie Sporting Goods will print your custom product EXACTLY as it is approved. It is the customer’s responsibility to review and approve the customization, as Venezie Sporting Goods does not allow returns/refunds/credits on custom apparel. Custom apparel is final sale!

Defects on apparel:Venezie Sporting Goods checks apparel for defects before printing. Please double check your apparel for defects once you receive the apparel. If a defect in the apparel is found, you have 10 business days to bring the defected apparel back to Venezie Sporting Goods for a replacement.

ONLINE STORES:

Venezie Sporting Goods and Apparel is not responsible for incorrect size order or personalization misspellings provided by customer at time of purchase.

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OUR TERMS & CONDITIONS:

By placing an order with Venezie Sporting Goods & Apparel you are agreeing to the following terms & conditions.

PROOFS: The price quoted for each job includes two edits per design. Additional design edits and modifications incur additional $10.00 editing fees per edit. (This does not include spelling errors.) We will not print until we receive an artwork proof approval either physically with a signature or electronically by responding to a proof email.

REPRINTS: Customer has 30 days to place a reprint order of less than 12 minimum quantity after the due date of the original order. Should you need a reprint after the 30 days the minimum order is 12 quantity. Standard reprint fee is $10.00 with the 30 day window.

LEAD TIMES: Our FAST service time is 10 business days after artwork proof and/or apparel approval is made within 3 business days. Online apparel sale lead time 14 business days after store closes. Please note that our lead time may occasionally be affected by circumstances outside our control such as equipment malfunctions or back-ordered or unavailable materials. We will contact you immediately if there is any anticipated problems.

ORDER ADD-ONS:  Further Add-ons to original order after the order has been placed will incur an add on fee of $12.00 in order to meet the original deadline. Customer does not have to pay this fee if the due date gets moved to 10 days from the date of the most recent add on.

MINIMUMS: Our quantity minimum is 12 shirts to silkscreen. Orders less than 12 may be custom heat sealed or decorated with embroidery.

CARRY-IN APPAREL: We can only heat seal or embroider carry in apparel. We will not silkscreen on carry in apparel.

EXPEDITED TURNAROUND TIME:
FASTER SERVICE TIME – 7 Business Days for $25.00
FASTEST SERVICE TIME – 5 Business Days for $50.00

OUR INKS:

Screen printing ink swatch is available to review at our store.  This swatch shows our in-house ink colors and is a customers best tool to visually see an ink color and match with apparel colors.  Below is the digital version of the ink swatch sheet – this digital file may or may not represent the colors in their best output as many screen resolutions display photos differently.  Please review the ink swatch in person, in our store for best representation of colors available.